When Alpha Capital Family Office underwent a major corporate restructuring, relocating its entire back-office operations to Tampa, the leadership team faced the difficult task of filling critical positions with highly specialized talent. Needing to avoid the deluge of unqualified candidates typical of public job boards, Alpha Capital partnered with Naviga Recruiting & Executive Search. Alpha Capital described that Naviga acted as an extension of their team, successfully placing three essential professionals, including a leadership role in operations and a highly specialized software expert. This strategic partnership allowed Alpha Capital’s leadership to focus entirely on the transition while remaining 100% confident in their long-term growth trajectory.
The Challenge: A High-Stakes Restructure & Sourcing “SMEs”
Alpha Capital Family Office initiated a comprehensive firm restructure, which involved consolidating and moving its entire back-office operations from another region of the country to Tampa.
To pull off a seamless transition, they needed to hire qualified candidates who possessed precise, niche industry experience. Traditional hiring methods were out of the question:
- Public blasts on LinkedIn or Indeed generated thousands of unqualified applicants, resulting in massive amounts of wasted time for internal leadership.
- The team needed highly technical Subject Matter Experts (SMEs), such as a reporting specialist who knew the firm’s specific internal software inside and out.
- Missing hiring windows during a firm-wide restructure would directly threaten day-to-day operations and business continuity.
“The biggest challenge we’ve had is hiring qualified people who have the exact experience that we’re looking for in the industry… We really wanted to focus on getting the right ones that fit what we needed.” — Max Smith, President & CFO
The Approach: A Screened, Culturally Aligned Candidate Pipeline
Alpha Capital engaged Naviga to bypass the noise of open job boards and build a targeted, pre-qualified talent pipeline.
Naviga went beyond basic matching of skills and responsibilities. Every candidate was strictly vetted based on:
- Direct industry experience and deep familiarity with specialized proprietary platforms.
- Ensuring the candidates’ 5-year goals and professional desires perfectly aligned with what the role actually offered.
- Vetting soft skills so that Alpha Capital’s interviews could focus on character and cultural alignment rather than introductory screening.
Furthermore, Naviga served as a strategic hiring sounding board, advising Max and his executive team on exactly when to trigger certain job searches within their 24-to-36-month growth map to optimize budget and timeline efficiency.
The Results: 3 Key Placements and Scalable Infrastructure
Naviga successfully sourced and secured three key hires within the exact deadlines required by Alpha Capital’s restructuring timeline:
- Operations Leader: A leadership placement to head and organize the newly centralized operations team.
- Software SME: A highly specialized reporting specialist who stepped in with expert knowledge of the firm’s software systems.
- Support Staff: Critical traditional support roles to ensure operational stability.
Key Business Impacts:
- Risk Mitigation: By absorbing the heavy burden of recruitment, Naviga allowed Max and the leadership team to focus entirely on managing the firm’s restructure safely.
- Operational Accuracy: Transitioning systems to true Subject Matter Experts minimized tech friction. As Max noted, they no longer have “people running software systems that shouldn’t be running them.”
- Built to Scale: With the right team in the right seats, Alpha Capital is uniquely positioned to seamlessly scale up operations and bring on more clients over the next 24 months.
Conclusion & Future Outlook
By treating Naviga as an outsourced extension of their own team, Alpha Capital Family Office successfully navigated a risky restructure and turned it into an operational triumph. Max Smith and his leadership team look forward to continuing their relationship with Naviga for their future scaling needs.is step would enable sales representatives to attract more business and retain assets in house.
Challenges:
- Diversifying Business: To achieve strategic growth goals, the bank needed to diversify its operations and build a new sales team focused on a different vertical.
- Limited Resources: Michael, the Sales Manager, needed more time and expertise to source and recruit suitable candidates for the new team.
- Asset Retention: A significant portion of the bank’s deals ended up on other institutions’ books and they now want to retain most of these assets.
- Building a Strong Team: The bank had ambitious hiring goals to bring multiple sales representatives to drive business growth.
Naviga’s Role:
Michael had a positive experience while being recruited by Naviga. As a result, he decided to hire Naviga as a recruiting agency for their new sales team. He recognized Naviga’s extensive industry experience and network making them an ideal choice. Naviga’s professionalism, detailed approach, and exceptional follow-up support impressed Michael cementing his decision to work with them.
Solutions and Results:
Collaboration with Naviga: Michael was engaged with Naviga to discuss their hiring needs, strategic goals, and the desired profile of candidates.
Candidates required sales experience with construction/material-handling equipment or logistics. They must have a clean credit history and reside in a specific geographical area. Naviga gathered all the requirements and put together a Search Engagement Profile for Michael to review.
Pipeline of Candidates: With Naviga’s assistance, American Bank Equipment Finance successfully offered and hired three talented representatives, getting closer to their initial goal of five new hires.
Ongoing Support: Naviga didn’t just stop at placing three representatives with American Bank but also built a pipeline of qualified candidates for future hiring plans in quarter 4, striving to achieve a total of ten reps in the new division by the end of 2024.
Diverse Perspectives: Naviga’s team’s diverse perspectives and varied approaches contributed to the success of the hiring process. The bank appreciated the added value brought by different viewpoints and was very receptive to Naviga’s recommendations.
Strong Performance: The new hires demonstrated impressive results, surpassing expectations and significantly impacting the bank’s growth.
Future Engagement: American Bank Equipment Finance plans to continue engaging Naviga for future hiring needs, recognizing the agency’s valuable contribution to its success.
Conclusion:
Through their partnership with Naviga, American Bank Equipment Finance successfully built a new sales team, achieved their initial hiring targets, and made significant progress towards their long-term growth goals. Naviga’s meticulous approach, diverse perspectives, and continuous support have played a vital role in the bank’s success. With a strong foundation, the bank is confident in achieving its ambitious objectives and will continue to rely on Naviga’s expertise for all hiring endeavors.
“The greatest takeaway working with Naviga is really… I look after them as an outsourced or extension of our recruiting staff. It’s allowed us to get the right people in the right places… It’s going to really allow us to scale the business as we continue to grow.”
— Max Smith, President & CFO
