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It felt like we were true partners with Naviga and that was really big. They took the time to understand who I was, who the firm was, what our needs were and our pain points. Instead of feeling like a business transaction, there was a partnership in Naviga helping us find the right person for the right reasons.

Naviga doing the vetting process, being selective with candidates and having reasonable fees is a benefit to me. There’s a true vested interest in being successful & I liked the proactive communication between Kathleen, Julia and myself.

Naviga’s response time, as far as the cycle from needing to hire to we have hired, was timely. I definitely felt like whenever needed, Tracey or Kathleen would reach out. There was constant communication.

We partnered with Naviga for a number of reasons. First, they were excellent communicators. They already had knowledge of the commercial industry, but they quickly got a sense of our business by listening to us and asking great questions. Next, the Naviga team was professional, approachable, and knowledgeable. Specifically, they had an extensive grasp of the European market with a specialization in sales. They also have a team of skilled recruiters and use a proven recruiting process based on years of experience and expertise. And finally, Naviga really formed a partnership with ITN. They were consultative and took the time to understand our needs without overselling.